Loader

We try to ensure that the products you receive meet our quality standards. If products supplied to you are damaged or faulty or are not the products you ordered, please contact and inform us as soon as possible via our Contact Us page or email oneearthtoys@gmail.com. We will refund products that were damaged or faulty at the time of supply to you.

Please return the product(s) to the following address in the original condition within 3 days of receipt, indicating your reason for the return including, your preferred action (replacement or refund), a copy of your receipt, and we will assess your return request, and if appropriate, replace or refund your purchase using the original payment method.

All returns should be sent with supporting documentation in original or appropriate packaging to:

96A Block G, Gulberg III, Lahore.

Returns or exchanges of online purchases may be made by post. As One Earth Toys is not liable for the loss of an item being returned we recommend that you return it using registered mail.

The product will be shipped in 10 to 15 days.

Available at:

Lahore - Polly & Other Stories

Islamabad - Kayal

 

You can also place your order on WhatsApp directly.

1) Message your full name, address, contact number and email on +92 3377132784.

2) Send a screenshot of the product you want to buy from the website or simply write the product name.